Shipping & Returns
Shipping Policy
We offer worldwide shipping from our warehouse in Guangzhou, China.
Shipping Rates
United States
- Standard shipping: $8.00 (5-12 business days)
- Express shipping: $15.00 (3-7 business days)
- Free shipping on orders over $70.00
International (including Australia)
- Flat rate: $12.00 (7-15 business days)
- Free shipping on orders over $80.00
Processing Time
Orders are processed within 1-3 business days after payment confirmation.
Tracking
Once your order is shipped, you will receive a confirmation email with tracking information.
Return & Refund Policy
Returns
We accept returns within 30 days of delivery. Items must be unused and in original packaging.
How to Initiate a Return
Contact us at zengyuli19840517@gmail.com with your order number and reason for return. We will provide you with the return address.
Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 5-7 business days to your original payment method.
Shipping Costs for Returns
Customers are responsible for return shipping costs unless the item is defective or incorrect.